02/11/2026

Notice to exchange dealers with contracts with Alta banka

On 30 October 2026, the NBS Executive Board adopted a decision delicensing ALTA banka a.d. Beograd.
We hereby inform you that authorised exchange dealers with concluded contracts on the conduct of exchange operations exclusively with Alta banka, as well as authorised exchange dealers using the exchange operations software of Alta banka a.d. Beograd, are required to take appropriate measures without delay to ensure compliance with the prescribed requirements for conducting exchange operations, as follows:

  1. Authorised exchange dealers with concluded contracts on the conduct of exchange operations exclusively with Alta banka a.d. Beograd are required to enter into contracts on the conduct of exchange operations with another bank as soon as possible and to notify the NBS thereof immediately, no later than the working day following the date of contract conclusion, submitting a copy of the concluded contract by post to the following address: 17 Nemanjina Street, Belgrade, or a scanned copy of the contract by email to menjacki.poslovi@nbs.rs;
  2. Authorised exchange dealers using the software of Alta banka a.d. Beograd are required to arrange, as soon as possible, a switch to the NBS exchange operations software or the software of another bank with which they have entered into a contract on the conduct of exchange operations.

Please note that pursuant to Section 5, paragraph 1 of the Decision on Terms and Manner of Performing Exchange Operations, an authorised exchange dealer is obligated to meet the requirements laid down in Section 3, paragraphs 2 and 4 of the Decision throughout the period in which it conducts exchange operations. The NBS may, at any time, require an exchange dealer to submit documentation evidencing compliance with these requirements.

We wish to remind that Section 3, paragraph 2, subparagraph 2) of the above Decision stipulates, inter alia, that an exchange dealer is required to submit to the NBS a written contract concluded with a bank in connection with the conduct of exchange operations. The contract must include a list specifying the names and current addresses of exchange offices, as well as a provision stating that the contract shall have no legal effect if the business entity does not hold authorisation to conduct exchange operations.

Authorised exchange dealers that enter into a contract on the conduct of exchange operations with another bank are required to notify the NBS thereof immediately, no later than the working day following the date of conclusion of the contract, and to submit a copy of the concluded contract.

Please take all necessary action without delay to ensure compliance with the above requirements.

Department for FX Matters and Foreign Credit Relations